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Privacy Policy – Vellunno
1. Introduction
Vellunno is committed to protecting your personal data. This policy explains how we collect and use your information when you shop with us or browse our site. By using our services, you agree to these terms.
2. Data We Collect
- Personal Details: Name, Tax ID, email, phone number, and address.
- Payment Info: Securely processed via encrypted gateways.
- Automatic Data: IP address, device type, and browsing behavior via cookies.
3. How We Use Your Information
We use your data to process orders, manage your account, provide support, send marketing updates (with your consent), and meet legal obligations.
4. Data Sharing
We share data only with essential partners like payment processors, courier services, and hosting providers. We never sell your personal information.
5. Cookies
We use cookies to remember your preferences and analyze site performance. You can manage these in your browser settings.
6. Security & Retention
We use industry-standard security to protect your data. We retain information only as long as necessary for business, legal, or tax purposes.
7. Your Rights
Under data protection laws, you may access, correct, or delete your data, or withdraw marketing consent. Contact us to exercise these rights.
8. Marketing & Account Responsibility
You can unsubscribe from marketing emails at any time. You are responsible for keeping your account password confidential.
9. Updates
We may update this policy periodically. Please check this page for the latest version.
10. Contact Us
Store: Vellunno
Email: contact.vellunno@gmail.com
Hours: Mon - Fri, 10:00 AM - 7:00 PM
Terms of Service – Vellunno
1. Acceptance of Terms
Welcome to Vellunno. By accessing our website, creating an account, or purchasing our products, you agree to these Terms of Service. If you do not agree, please refrain from using our services.
2. Service Overview
Vellunno offers modern women’s fashion. We reserve the right to modify prices, update product availability, or discontinue items at any time without prior notice.
3. User Eligibility & Accounts
To shop with us, you must be at least 18 or have guardian consent. You are responsible for providing accurate information and maintaining the security of your account credentials. We may suspend accounts that violate these terms.
4. Products & Orders
While we aim for accuracy, screen settings may affect how colors appear. We reserve the right to limit quantities or cancel orders due to errors or suspected fraud. If a paid order is canceled, we will issue a full refund.
5. Payments & Shipping
Final prices, including taxes and shipping, are confirmed at checkout. Delivery dates are estimates only. Once an order is with the carrier, risk of loss transfers to the customer. Ensure your address is correct to avoid reshipping fees.
6. Returns & Exchanges
Items must be returned unworn, in original condition, and with tags attached. Certain intimate or sale items are non-returnable. Please contact us to initiate a return before sending items back.
7. Website Use & Property
You may not use our site for illegal activities or distribute harmful code. All content—including logos, images, and text—is the intellectual property of Vellunno. Unauthorized reproduction is prohibited.
8. Liability & External Links
Vellunno is not responsible for the content of third-party websites linked on our store. To the fullest extent permitted by law, our liability is limited to the total amount paid for the order in question.
9. Governing Law & Updates
These terms are governed by the laws of your local jurisdiction. We may update this policy periodically; continued use of our site constitutes acceptance of the new terms.
10. Contact Us
Email: contact.vellunno@gmail.com
Hours: Monday to Friday, 10:00 AM – 7:00 PM
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